Please use your email address that you provided for the ID and password the first time you login. Then follow the prompts to change the password, it will send you an email that will go most likely go to your junk or spam folder.
We have many departments and all items may not go into the system the same day. Wall décor can take up to a month due to limited space. If you don't see something besides a wall décor item listed within a week please email or call store for assistance.